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Cloud and Infrastructure
Solutions

We engineer, architect and deploy interconnected cloud solutions.

Our multi-cloud and hybrid enterprise infrastructure engineering services help customers whose enterprise IT assets run in different clouds such as Amazon Web Services (AWS), Microsoft Azure, Office 365, ServiceNow, SalesForce, Oracle and others. Our extensive ground-up expertise building cloud solutions within multi-cloud (and on-premise) environments benefit our customers when we deploy tools such as Terraform to provision and deliver Infrastructure as Code (IaC)  seamlessly across clouds. We deploy common tools for implementing DevSecOps such as CircleCI for Continuous Integration (CI) and Continuous Delivery (CD). We deploy DevOps automation with tools such as Ansible. 

We deploy high-performing interconnected cloud solutions by engineering data center interconnections at network performance hubs such as Equinix.

We engineer and deploy scalable, cost-effective and efficient network routing for interconnected clouds using tools such as ZScaler's Internet Access (ZIA) for Trusted Internet Connection (TIC), a DHS TIC 3.0 compliant deployment and ZScaler Private Access (ZPA) for enterprise/agency private applications.

Our Cloud and Infrastructure Customer Use Cases are:

Small Business Administration - Hybrid Cloud and Infrastructure Solutions: RCH was awarded a $113M Blanket Purchase Agreement (BPA) to provide services for design, operations and maintenance of hybrid on-prem and AWS/Azure multi-cloud environments. Performed development, implementation and maintenance of Azure and AWS NextGen Cloud and migrated all capabilities from the existing Cloud environment to the Azure/AWS platforms.

The Securities and Exchange Commission (SEC) Cloud Center of Excellence (CCoE) awarded $50M task order to RCH on GSA MAS for expert services on Amazon Web Services (AWS) for platform development, to enable continuous improvement and to lead organization change management. The SEC CCoE’s mission is to enable the adoption of AWS services by the offices and divisions within the SEC. RCH is providing services to the CCoE focus areas that include Cloud Leadership/Program Management, Cloud Foundation support, Architecture and Pattens, Developer Enablement, and Service Management workstreams.  CCoE has deployed a core AWS infrastructure (called ACES – AWS Cloud Environment at the SEC) and developed a set of standards and designs to be used for the migration of workloads and deployment of new requirements to the ACES environment. RCH provides services to the CCoE to maintain the operational standards and environment for ACES. We work with the application owners to enable application migration/deployment. 

 

RCH provides subject matter expert services in each of the focus areas of the CCoE to include: 

  • Engaging the business to identify and remove obstacles to cloud adoption 

  • Providing Operations and Maintenance (O&M) support for the ACES environment including 24x7 operations on-call support, which includes, but not limited to, Tier 2, 3, etc. support during the normal work day or off hours. 

  • Serve as the gatekeeper for workloads and data transitioning into the ACES environment to ensure they are consistent with the agreed upon standards and architecture 

  • Consistently improve the services offered by the ACES environment to the SEC user community 

  • Continuously update ACES and the requisite standards and design patterns to stay on the forefront of services offered within AWS, cybersecurity challenges, and regulatory requirements 

  • Provide data and intelligence to SEC stakeholders in order to improve decisions made around cloud strategy 

  • Support the adoption of the ACES platform by business and application owners through process engagement and communications 

Consumer Financial Protection Bureau (CFPB)  - Office 365 Implementation and Support: 

CFPB awarded $26M task order to RCH JV member Harmonia Holdings Group, LLC to Implement an enterprise-wide Cloud Office solution that would replace on-premises infrastructure and software. Support planning, designing, configuration, testing and implementation of SharePoint 2016 on-premises, SharePoint Online, Azure, Microsoft Office 365, and Power Platform for CFPB. Migrated 22 terabytes (TB) of files from Windows file share to SharePoint Online using Sharegate and the Microsoft SharePoint Migration tool (SPMT). We migrated more than 300 SharePoint 2016 sites, including all subsites, lists, and apps to SPO using the Sharegate tool. We redevelop existing InfoPath forms and SharePoint 2010 / 2013 workflows not supported in SharePoint Online using Power Apps and Power Automate.

USCB Decennial Information Technology Division (DITD)

RCH JV Member Harmonia Holdings Group, LLC was awarded a $100M+ task order under USCB ESF IDIQ to provide services to the USCB  to establish a common platform integrating siloed case management systems and processes and reduce labor costs for increasingly more expensive paper-based operations. Harmonia deployed expert, cross-trained DevSecOps teams that delivered an integrated enterprise case management solution, a System of Systems (SoS), modernizing 23 legacy systems - partially replacing 12, enhancing 5, and building 4 new systems. We had 18+ teams supporting the tasks. We automated business processes through low code automation technologies, streamlining operations through big data tools like Hadoop, Hive, Splunk, and SAS. We developed business analytics solutions utilizing AWS AI/ML Services. These solutions have enabled users to access prepackaged data products, application programming interfaces, and metadata documentation via interactive websites.

USCIS FINCH – Fraud Investigation National Security Coordinated Heuristics 

RCH twin parallel JV Ekagra Partners, LLC was awarded a $123M task order on CIOSP3 SB IDIQ to support application development, migration and modernization of applications on AWS with a need to support hybrid cloud environment. We integrate security into the DevSecOps workflow in a collaborative way by employing a “DevSecOps” approach and deliver the system with built-in security.  We employ microservice architecture on approved containerized platform as a design approach to build applications as a set of small services, organized into aggregates, with transactional consistency.  We employ Infrastructure as Code (IAC) as a practice enabling the cloud’s Application Programming Interface (API)-driven model to interact with infrastructure programmatically.  We incorporate monitoring solutions like Hygieia, New Relic, etc. We provide capability for USCIS to invest in advanced forms of analytics to leverage big data and discover new business intelligence insights. We implement self-service models and data visualization tools for providing services for next generation business analytics and business intelligence. We make advanced data discovery accessible to business users irrespective of their technical knowledge and skills. We support Artificial Intelligence (AI) and Machine Learning (ML): we capitalize on advances in AI and ML, creating intelligent data models and automated analytics. We make acquiring new data easy, so it can be available for data science and quick analysis. 

US Citizenship and Immigration Services (USCIS) – Enterprise Gateway Integration Services II (EGIS II)  

RCH twin parallel JV Ekagra Partners, LLC is awarded a $83M task order to deliver on the EGIS II contract, providing services for Program Management, Architecture, Security, and Development, and DevSecOps services. With our focus on Agile Development Methods and continuous collaboration, we have been instrumental in enhancing USCIS’s product architecture, user experience, Agile development, and DevSecOps practices. Our work on EGIS II involved development, security, and operations of over 30+ services that support the enterprise and various business lines. We collaborated with key stakeholders from OIT, OIDP, SCOPS, Verification, Biometrics Division, TDD, and others, conducting user research, and developing and testing user stories to lay the foundation for the development work. Ekagra has utilized Agile methods and modern tools to design, develop, deploy, and maintain solutions for EGIS II and related systems, providing comprehensive support from user research to validation and deployment into cloud environments. We have also worked with the Architecture team to support the creation and implementation of all APIs for USCIS Enterprise, fostering an API-Product-Driven design approach. Part of our responsibility involved the in-depth D8 configuration, features, basic contents, URL links, build-up pipeline, API publishing, and CORS enablement. In compliance with the Department of Homeland Security (DHS) Office of Accessible Systems and Technology (OAST) regulations, we ensured our team includes a Trusted Tester certified to current test standards.

USCIS Services For Product Engineering And Enterprise Delivery (SPEED)

RCH twin parallel JV Ekagra Partners, LLC was awarded a $72M task order on CIOSP3 SB IDIQ to migrate and modernize USCIS case management system. Benefits Hub is a key solution that allows USCIS to expand its ability to provide electronic filing as mandated by Section 4103 Plan Pursuant to the Emergency Stopgap USCIS Stabilization Act. We developed new features and enhancing the existing capabilities of Benefits Hub, using modern cloud-native services such as Kafka, AWS Cloud, EKS, Lambda, etc. We developed microservices, micro-frontends, common components, reusable modules, and shared routing & security to support many different business processes and stakeholders. 

Department of Treasury Web Migration Services

RCH twin parallel JV Ekagra Partners, LLC provided services under two functional areas (FA) under Department of Treasury, Office of the Chief Information Office (OCIO) Web Migration Services contract: FA1: Web Content Migration and FA2: Workplace Community Cloud (WC2) Migration. Office of the Chief Information Officer (OCIO) at Treasury provided public-facing, extranet, and intranet web solutions via the Workplace.gov Community Cloud (WC2) shared services offering to provide agencies with Software-As-A-Service (SaaS) and Platform-As-A-Service (PaaS). The WC2 platform addresses the ability to provide agile, cost-effective and secure hosting services for internal, public and extranet applications at the Federal Information Security Modernization Act (FISMA) Moderate / Federal Risk and Authorization Management Program (FedRAMP) level and internal applications at the FISMA High / FedRAMP level. The platform offers common management and security services built on top of Commercial Cloud Service Providers (CCSP). Offered services included Production and Non-Production environments supporting use case options like Public Websites and Application Hosting, Extranet Services, Development & Test Enclaves and Customer Relationship Management (CRM) as a Service. 

 

Under FA1, Web Content Migration Services we provided services for CMS migration and publishing tool support. We delivered Acquia hosted platform for Treasury.gov. We implemented the latest stable Drupal version and appropriate contributed models to include content such as recalls, news releases, calendar, publications, and open data formats (XML, JSON, APls, etc.), mobile devices, 508 compliance, multiple browser compatibility and support, and responsive design for mobile devices and tablets.

Under FA2, WC2 Migration task, Ekagra provided program/project management, cloud migration planning, migration execution and application maintenance services. For migration execution, at a high level, for all applications being migrated we used agile methodology to build and deliver the customer application PaaS iteratively and integrate with the WC2 moderate or high (M/H) environment. We create separate VPC and Sub-Account Configuration for customer application within WC2- M/H. We provided service desk, incident management disaster recovery & backups, PaaS/IaaS support, patching, security monitoring/scanning, and POAM remediation. We develop FedRAMP High compliant SA&A package to updated ATO package and ensure environment is accredited. 

Our Cloud and Infrastructure Offering: 

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Amazon Web Services

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Microsoft Azure

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Office 365

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